Question 1

Do you have insurance?

Accepted Answer

Yes! Okie Bouncers is fully licensed, insured, and inspected by the state of Oklahoma. We carry commercial liability coverage to protect your event, your guests, and your venue. Not all rental companies carry proper insurance, so we always recommend asking for proof of coverage before booking.

Question 2

Is setup and take down time part of my rental period?

Accepted Answer

Absolutely not, we strive to have it setup prior to your rental period, in the rare event it's not ready to go by your event start time we will extend your rental to give you the rental time you paid for

Question 3

How safe are your Inflatables?

Accepted Answer

Our bounce houses and inflatables are clean and well maintained. It will be necessary for an adult to be in direct supervision of inflatables at all times. By following basic safety rules all children will be safe and have a great time. We do not provide supervision; it is up to the renter to provide or obtain adult supervision during the rental period.

Question 4

How much is the deposit to hold my date?

Accepted Answer

All deposits are $50. This holds and guarantees your rental for the date and time that you pick. Deposit is due when reservation is made and invoice is sent.
Deposits are non-refundable (except in a weather event) - BUT can be used to secure a different date!

Question 5

Are deposits refundable?

Accepted Answer

All deposits are non-refundable. The only exception to a refundable deposit is weather related that we cancel the event due to safety. In the event the reservation needs to be cancelled at any time, we will work with you as best as we can to find another date for you
*Please note - Once the inflatable(s) is unloaded at the destination, no refunds or reschedules will be available

Question 6

Can I use water on the inflatables?

Accepted Answer

It is important to note that not all inflatables are designed for water use. If you wish to use water on an inflatable, you must specifically rent one of our water-compatible units, such as the water slide that is designed for wet conditions. We strictly prohibit the use of water on dry inflatables as it can damage the material and pose safety risks. To ensure a safe and enjoyable experience, please do not use water on a non wet inflatable or a damage fee may be incurred.

Question 7

Do You Offer Any Discounts?

Accepted Answer

YES! We offer discounts for various reasons! Follow us on social media for any current discounts/packages.

Question 8

Can I pick up the inflatable I rented from Okie Bouncers myself?

Accepted Answer

At OkieBouncers, we prioritize the safety and satisfaction of our customers, which is why we do not offer a self-pickup option for our inflatables. Our professional delivery and installation service ensures that each inflatable is set up correctly and securely at your chosen location. This also allows us to inspect the equipment on-site for any possible issues and provide you with safety guidelines to ensure everyone enjoys a fun and safe experience.

Question 9

What payments do you take?

Accepted Answer

We use Square for all our invoicing. Square accepts almost all major card brands. Reach out to us if there is any other form of payment you would like to use and we will try our best to work with you.

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